BATES-RAINTREE FLORIST
0
7235 E Brainerd Rd Chattanooga, TN 37421
LOCAL: (423) 892-6112 TOLLFREE: (800) 934-6112
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Customer Reviews
BATES-RAINTREE FLORIST
Local Chattanooga, TN florist
Average Customer Rating: 4.8 of 5 stars. (98 reviews)
Date: Sep 10, 2020
Name:

State/Province:TN

Our client loved the Spot On floral arrangement!! Great job!
Randy's Reply:
Date: Sep 11, 2020, 12:26 pm

Thanks for the awesome review. So glad your client was pleased! We appreciate your business :)
Date: Sep 03, 2020
Name:

State/Province:TN

Beautiful arrangement. Mother thoroughly enjoyed.
Randy's Reply:
Date: Sep 03, 2020, 12:28 pm

Hey Rusty, So glad you mother enjoyed the flowers we sent to her from you. We appreciate your great review and your business. Looking forward to taking care of you in the future!
Date: Sep 02, 2020
Name:

State/Province:TN

The arrangement was as pictured and it was delivered as requested
Randy's Reply:
Date: Sep 02, 2020, 11:49 am

Hey Robert, Thank you for the great review and nice remarks. We are happy you were pleased. Thank you so much for the order. Look forward to servicing you in the future!
Date: Aug 31, 2020
Name:

State/Province:TN

The arrangement was beautiful! Thank you
Randy's Reply:
Date: Aug 31, 2020, 4:22 pm

Thank you Molly for the great review. So glad you were pleased with the flowers and praises!
Date: Aug 27, 2020
Name:

State/Province:TN

Excellent services and great products
Randy's Reply:
Date: Aug 27, 2020, 11:46 am

Thank you for your wonderful review. We are so glad you were pleased with everything. Hope we can be of service to you in the future!
Date: Aug 20, 2020
Name:

State/Province:GA

Great Variety, with affordable prices and excellent service
Randy's Reply:
Date: Aug 20, 2020, 12:22 pm

Hey Mark, Thanks for the great review. So glad you were please with the selection and quality of the flowers. We appreciate your business and look forward to serving you in the future.
Date: Aug 19, 2020
Name:

State/Province:TN

We appreciate how long your cut flowers last after delivery.
Randy's Reply:
Date: Aug 19, 2020, 9:38 am

Thank you so much for your review and are happy you were pleased with the flowers. It's great to hear when they have lasted so long! Have a wonderful day :)
Date: Aug 13, 2020
Name:

State/Province:TN

Beautiful flowers & wonderful service always.
Randy's Reply:
Date: Aug 13, 2020, 11:42 am

Hey Todd, Thanks for the great review. So glad you were pleased with the flowers and continued service. We appreciate you!
Date: Jul 21, 2020
Name:

State/Province:TN

The flowers were beautiful. This is my 1st time using you guys, I will definitely use you again.
Randy's Reply:
Date: Jul 22, 2020, 12:08 pm

Thank you for your great review. We so appreciate hearing that you were pleased! We appreciate your order and look forward to serving you in the future :)
Date: Jun 20, 2020
Name:

State/Province:TN

Great presentation of product with very little lead time. Awesome service.
Randy's Reply:
Date: Jun 22, 2020, 1:49 pm

Thank you for the great review. We are so happy you were pleased with the arrangement and service. We appreciate your business and hope to take care of you in the future.
Date: Jun 10, 2020
Name:

State/Province:VA

The flowers were delivered on time. My friend The flowers were delivered on time and, according to the recipient, a stunning bouquet. I was pleased.
Randy's Reply:
Date: Jun 10, 2020, 12:44 pm

We are so happy you were pleased with our service and the flowers. We really appreciate you letting us know. Thanks!!!!
Date: May 23, 2020
Name:

State/Province:TN

Very professional and friendly. Respectful of social distancing. Would definitely order again!
Randy's Reply:
Date: May 27, 2020, 12:58 pm

Thank you so much for the great review. We appreciate your business through out this whole social distancing situation and hope you stay well.
Date: May 20, 2020
Name:

State/Province:TN

beautiful arrangement having substantial volume of flowers and other items to make a fulsome and wonderful display
Randy's Reply:
Date: May 20, 2020, 11:50 am

Jennie, we are so happy you were pleased with your arrangement. Thank you for the great review!!!
Date: May 20, 2020
Name:

State/Province:SC

My mother was thrilled. You brought tears to her eyes it was such a beautiful arrangement. Thanks again for all the help.
Randy's Reply:
Date: May 20, 2020, 11:48 am

Michelle, Thank you so much for sharing about your mother's response. We are so happy when we bring more than a smile. :)
Date: May 06, 2020
Name:

State/Province:TN

Fantastic job on the flowers! Great service, and easy to navigate through the online selection.
Randy's Reply:
Date: May 06, 2020, 10:30 am

Hey Mark, Thank you for the great review. We are so glad you were pleased. We appreciate you business.
Date: May 03, 2020
Name:

State/Province:MO

They have the best customer service and beautiful flowers. I live in St. Louis and ordered flowers for a friend. When they were delivered my friend was not home. I received a call informing me of this and I was asked how I wanted to proceed with the delivery. They were delivered and my friend love them. I will definitely order from them again.
Randy's Reply:
Date: May 04, 2020, 9:35 am

Thank you for the wonderful review. We are so glad you were pleased with the service and flowers. We appreciate you and look forward to taking care of you in the future.
Date: May 02, 2020
Name:

State/Province:NH

Bates-Raintree is simply the very best florist in the Chattanooga area. I've ordered flowers through Bates-Raintree numerous times and my recipients have always been delighted with their arrangements! Best of all is the personal attention to detail and the extra care and advice they've provided when I place my order. Thanks so much for the excellent service!
Randy's Reply:
Date: May 04, 2020, 9:40 am

Thanks for the praises. We so appreciate your patronage and look forward to assisting you in the future!
Date: Apr 21, 2020
Name:

State/Province:TN

I was so surprised to receive such a beautiful flower arrangement! They were beautifully put together.
RANDY's Reply:
Date: Apr 23, 2020, 8:26 am

Thank you for the wonderful review. So glad you we pleased with the arrangement. It is always nice to hear!!
Date: Apr 07, 2020
Name:

State/Province:TN

Beautiful flowers
Randy's Reply:
Date: Apr 07, 2020, 12:09 pm

Hey Rachel, So glad you were happy with the flowers we sent for you. Thank you so much for the great review. We appreciate you.
Date: Mar 15, 2020
Name:

State/Province:GA

Beautiful arrangement and great value.
Randy's Reply:
Date: Mar 16, 2020, 9:54 am

Thank you so much for the great review and glad you were pleased with your arrangement. We appreciate your business!!!
Date: Feb 28, 2020
Name:

State/Province:TN

The flowers were beautiful, the delivery was on time and people I dealt with were very friendly and polite. Great experience and I would use the again.
Randy's Reply:
Date: Feb 28, 2020, 2:17 pm

Thank You for the great review! So glad you were happy with the flowers and service. We look forward to helping you out next time you need flowers.
Date: Feb 20, 2020
Name:

State/Province:TN

The flowers were perfect, the customer service was great, I order them a week in advance and they were ready right on time when I got there to pick them up. A week later they still look beautiful. Thank you to everyone at Bates. Joe
Randy's Reply:
Date: Feb 21, 2020, 10:54 am

Hey Joe. Thanks so much for the awesome review and glad you were pleased. We appreciate you.
Date: Feb 16, 2020
Name:

State/Province:TN

The flowers that I received were just immaculate they were fresh they were overwhelming to the room your service and pricing were outstanding
Date: Feb 14, 2020
Name:

State/Province:TN

Flowers were delivered on time, look good. We just moved here from Louisiana so wasn't familiar with size of arrangements and cost compared to florist used there. I'll order larger arrangement in the future. My fault,not yours
Randy 's Reply:
Date: Feb 14, 2020, 11:15 am

Thanks so much for the review! So glad you were happy with the service. We appreciate your business.
Date: Jan 14, 2020
Name:

State/Province:TN

I was so impressed with the service! Not only were my flowers gorgeous, but they were delivered to the funeral home in a matter of hours! I did not order flowers until 5:00, and was hoping they would make it to the funeral service the next day. I was SHOCKED when they had already been delivered to the visitation when I arrived at 7:00 that evening. THANK YOU so much for going the extra mile!! :)
Randy's Reply:
Date: Jan 14, 2020, 9:52 am

Thank you so much for the wonderful praises. So glad you loved the flowers and that we were able to exceed your expectations.
Date: Nov 26, 2019
Name:

State/Province:CO

The flowers were beautiful...they were made and delivered the same day, and the gentleman I spoke with when I called was beyond kind and courteous.
Randy's Reply:
Date: Nov 26, 2019, 7:36 pm

So glad you were happy with the arrangement!!! It was a pleasure to take care of you!
Date: Nov 08, 2019
Name:

State/Province:TN

Beautiful set of flowers and they worked with me to find the recipient when they weren't at the location I provided.
Randy Daniel's Reply:
Date: Nov 12, 2019, 11:01 am

Hey Travis. Thank you so much for your review! We are more than happy to help with the details and appreciate your business.
Date: Sep 23, 2019
Name:

State/Province:TN

Beautiful floral arrangement!
Randy's Reply:
Date: Sep 24, 2019, 9:18 am

Thank you so much for your review. We love to hear when you are pleased with our flowers. Have a wonderful day!
Date: Sep 15, 2019
Name:

State/Province:TN

Delivered to my office and left with reception. Did not meet anyone from the company, but the flowers were wonderfully arranged! A wonderful surprise from my family!
Randy's Reply:
Date: Sep 16, 2019, 4:44 pm

Casey, Thanks so much for the great review. We are so pleased you were happy with the flowers from your family. We love delivering surprises!!!
Date: Jun 21, 2019
Name:

State/Province:TN

Bates provided great same day service! Actually, they delivered within a few hours of me placing an order. Beautiful plant, great quality.
Randy's Reply:
Date: Jun 26, 2019, 9:03 am

So glad you were happy with the order! Thank you for letting us know.
Date: May 25, 2019
Name:

State/Province:CA

Appreciated the follow-up call after the flowers were delivered.
Randy's Reply:
Date: May 25, 2019, 1:49 pm

It was our pleasure. Hope your mother enjoyed the flowers for Mothers Day! Thanks for the review!!!
Date: May 13, 2019
Name:

State/Province:TN

Beautiful..awesome
Randy's Reply:
Date: May 13, 2019, 8:39 am

Thank you so much! So glad you enjoyed the flowers.
Date: May 07, 2019
Name:

State/Province:TN

Sent flowers to my sister for Mother's Day. They were gorgeous and looked liked the photo of the arrangement I selected online. Thank you for bringing a smile to her face!
Randy's Reply:
Date: May 07, 2019, 12:07 pm

So glad to bring smiles. We really appreciate you letting us know she was pleased and trusting us with the order.
Date: Feb 27, 2019
Name:

State/Province:TN

Beautiful flowers. Friendly delivery person. Many thanks!
Randy 's Reply:
Date: Mar 05, 2019, 12:46 pm

Thanks so much for your review. We appreciate your feed back. So glad the flowers were beautiful and I will let my driver know about your praises.
Date: Feb 13, 2019
Name:

State/Province:TN

Couldnt have asked for better customer service. I had ordered online and had a great phone conversation with Sandy. I procrastinated and they delivered perfectly. Will use again.
Randy's Reply:
Date: Feb 17, 2019, 1:11 am

So glad that we were able to help! Thank you so much for the order and look forward to serving you soon!
Date: Feb 02, 2019
Name:

State/Province:TN

Thank you so much for the BEAUTIFUL arrangement. The family absolutely loved them! You are truly talented at your work!
Randy's Reply:
Date: Feb 04, 2019, 3:28 pm

Thank you for the wonderful review. So glad everyone was pleased. We appreciate you and thank you for your order.
Date: Jan 02, 2019
Name:

State/Province:TN

Thank you to Randy for a beautiful arrangement delivered at the last minute for a funeral. You are the very best and best florist in Chattanooga.
Randy's Reply:
Date: Jan 02, 2019, 2:30 pm

Thank you so much for the great review. I'm so glad we were able to take care of this for you. We appreciate you.
Date: Dec 21, 2018
Name:

State/Province:MA

This is my second order, and Bates-Raintree continues to impress with both arrangement and customer service! I ordered flowers Wednesday for Thursday delivery to my friend at the hospital. I find out Thursday morning she will be discharged that afternoon. A quick call to Bates-Raintree, and they made sure the arrangement was delivered before discharge. Beautiful arrangements, matched by world-class customer service. Thanks very much! No, this is not the mother of anyone at bates!
Randy's Reply:
Date: Dec 21, 2018, 2:51 pm

Thank you so much for the awesome review. So glad you were pleased with the flowers and service. We appreciate your continued business!
Date: Nov 29, 2018
Name:

State/Province:TN

Perfect in everyway.
Randy's Reply:
Date: Nov 30, 2018, 8:46 am

Thanks for the nice comments. We appreciate you.
Date: Nov 27, 2018
Name:

State/Province:TN

I ordered an arrangement from your website for my daughters birthday. As I have never used your company before, I was hoping I would not be disappointed. I was absolutely thrilled with the quality and beauty of the flowers!!! Thank you so much for doing what you do best. She loved them!! You have a new customer. The company I have used for years just lost me as a customer. The last couple of orders have not been up to expectations. Thank you once again!!
Randy's Reply:
Date: Nov 30, 2018, 8:49 am

Thanks Mary Ann for the awesome review. So glad you were pleased with the flowers and hope your daughter had a wonderful birthday! We appreciate your business and look forward to serving you again!
Date: Nov 16, 2018
Name:

State/Province:MA

Top notch, my new "go to" florist in Chattanooga.
Randy's Reply:
Date: Nov 19, 2018, 9:19 am

Thank you so much for the compliment! We appreciate you continued business!
Date: Nov 04, 2018
Name:

State/Province:TN

While not a flower person myself, even *I* appreciated the beauty of the two arrangements I sent. And the recipient appreciated them even more. Your customer service is excellent, and you're a breeze to work with. Definitely 5 stars across the boar! You've earned a repeat customer in me. Great job, thank you very much!
Randy's Reply:
Date: Nov 06, 2018, 1:02 pm

I am so glad you were thrilled with the arrangements. We appreciate your business and you reaching out to let us know your satisfaction.
Date: Oct 19, 2018
Name:

State/Province:TN

Arrangement was beautiful!
Date: Sep 26, 2018
Name:

State/Province:TN

Very quick and courteous service.
Randy's Reply:
Date: Sep 26, 2018, 9:49 am

Thanks for the compliment and the order :) We appreciate your business.
Date: Jul 15, 2018
Name:

State/Province:NC

We were very happy with the service.
Randy's Reply:
Date: Jul 16, 2018, 4:19 pm

So glad you were happy! Thanks for letting us know. We appreciate you.
Date: Jul 14, 2018
Name:

State/Province:TN

So kind of you to call to find out how long the flowers would sit outside! I appreciate the thoughtfulness! Beautiful quality flowers!
Randy's Reply:
Date: Jul 16, 2018, 4:22 pm

Thank you so much for your review. We appreciate you.
Date: Jul 05, 2018
Name:

State/Province:TN

Beautiful
Randy's Reply:
Date: Jul 05, 2018, 5:53 pm

Thanks so much for the compliment. So glad you enjoyed.
Date: Jun 07, 2018
Name:

State/Province:TN

My arrangement is beautiful and I am really enjoying it in my office this week.
Randy's Reply:
Date: Jun 07, 2018, 11:33 am

I am so happy you are enjoying the flowers. I am sure they are well deserved. Thanks for letting me know :)
Date: May 15, 2018
Name:

State/Province:TN

Ordered on line. Delivered on time , as expected. The flowers lasted about 2 weeks before the last blooms fell off. Very satisfied with the product and service.
Randy's Reply:
Date: May 16, 2018, 8:57 am

Thanks for the nice review. We are so glad you were pleased with the arrangement and appreciate your order!
Date: May 09, 2018
Name:

State/Province:TN

TREMENDOUS SERVICE! I don't usually do surveys - but Bates-Raintree Florist went above and beyond. I didn't find out about the death until very late and was worried if they would even be able to deliver to the visitation. They called me and even offered an upgrade at the same price as peace lilies were not doing very well this time of year. I will definitely use Bates-Raintree Florist the next time I need a delivery in this area.
Randy's Reply:
Date: May 09, 2018, 9:50 am

Thank you so much for the wonderful review. We are so glad you were pleased with the service. We appreciate your business.
Date: Apr 30, 2018
Name:

State/Province:TN

Great arrangement and delivered with time to spare! I won’t use anyone else!
Randy's Reply:
Date: May 01, 2018, 8:43 am

So glad we were able to deliver your flowers early. Hope she enjoyed the arrangement. Thanks for letting us know. We appreciate your business!
Date: Apr 24, 2018
Name:

State/Province:TN

The flowers were stunning and are still beautiful almost two weeks later. I picked a florist in Chattanooga on a whim and am so happy I chose you! Will do so again. Thank you!
Randy's Reply:
Date: Apr 24, 2018, 1:38 pm

So glad you enjoyed the flowers. It is wonderful to know that they lasted for so long. Thank you for letting us know and you are so welcome.
Date: Apr 23, 2018
Name:

State/Province:TN

Very fast service and the plant was beautiful!
Randy's Reply:
Date: Apr 23, 2018, 10:12 am

Thanks for the great review. So glad you were pleased. We appreciate you!!!
Date: Mar 21, 2018
Name:

State/Province:GA

Fast delivery. Beautiful arrangement! Thank you!
Randy's Reply:
Date: Mar 21, 2018, 9:36 pm

Thank you for the compliments. So glad you enjoyed the flowers. We appreciate you!
Date: Mar 13, 2018
Name:

State/Province:GA

Beautiful flowers, and fast delivery! Perfect for a gift when you’re out of town.
Randy's Reply:
Date: Mar 14, 2018, 7:50 am

Thanks for the great review. So glad we could be of service to you. Keep us in mind next time you need flowers. We appreciate you.
Date: Mar 05, 2018
Name:

State/Province:AR

Great customer service and quick response! Delivered as requested.
Randy's Reply:
Date: Mar 06, 2018, 9:39 am

Thanks so much for the order. Glad you were pleased. We love making our customers HAPPY!
Date: Mar 02, 2018
Name:

State/Province:TN

The arrangement was beautiful!
Randy's Reply:
Date: Mar 02, 2018, 9:37 am

Thanks Jonas. Glad she enjoyed them!!!
Date: Mar 01, 2018
Name:

State/Province:GA

Absolutely beautiful.
Randy's Reply:
Date: Mar 01, 2018, 9:28 am

So Glad you liked the flowers and thanks for letting me know!
Date: Feb 17, 2018
Name:

State/Province:TN

Beautiful, as always. My son who lives in CA has depended on you for years to celebrate special occasions for me by being sure I receive the wonderful gifts of flowers from you. Thanks for your continued artistry. I so enjoy being the recipient!
Randy's Reply:
Date: Feb 17, 2018, 11:12 am

So glad you enjoyed the arrangement. Looking forward to celebrating your special occasions with more beautiful flowers.
Date: Jan 30, 2018
Name:

State/Province:FL

I live in Florida but I needed to send flowers to my grand-daughter in Chattanooga. They were delivered within 2 hours of the time I ordered then. She told me they were beautiful, just like the picture and smelled wonderful. I will use Bates-Raintree Florist every time I want to send flowers.
Randy's Reply:
Date: Jan 31, 2018, 9:37 am

Thanks so much for the order. So glad your grand-daughter enjoyed the flowers!
Date: Nov 15, 2017
Name:

State/Province:TN

Best florist in Chattanooga! I order a lot of flowers for business & have used many companies. After finding Bates-Raintree, I won't use anyone else. Truly great people who make every arrangement with excellence! I know I can always count on them.
Date: Feb 20, 2017
Name:

State/Province:TN

The flowers were delivered so quickly - and they were beautiful. Three days later, they still look great. I love the combo of shades and the greenery that accompanied. Lovely.
Date: Jan 27, 2017
Name:

State/Province:GA

Wonderful to work with! Contacted me to make sure everything was correct in my long distance order, would definitely use again!
Date: May 06, 2016
Name:

State/Province:TN

I have been using Bates- Raintree for several years and they have never disappointed. Great job as always!
Date: Apr 23, 2016
Name:

State/Province:TN

I loved the bouquet that I received. Very beautiful and colorful. Outstanding job.
Date: Jan 28, 2016
Name:

State/Province:TN

My flowers are beautiful! Got them Monday and today is Thursday... even more beautiful. Makes me think of spring. A FULL vase of flowers with a nice heavy (not cheap looking) vase. I just love them.
Date: Jan 06, 2016
Name:

State/Province:TN

Quick and excellent service!
Date: Dec 29, 2015
Name:

State/Province:NC

Arrangement was perfect! Service was outstanding!
Date: Jul 25, 2015
Name:

State/Province:TN

The flowers were even more beautiful than I had expected. They had them delivered to my mom within an hour and a half of ordering online and they did not skimp on flowers at all. I am amazed.
Date: May 02, 2015
Name:

State/Province:TN

Perfectly picked to give open blooms but that still last for days!
Date: Apr 07, 2015
Name:

State/Province:TN

Beautiful arrangement and great service
Date: Feb 11, 2015
Name:

State/Province:NC

Awesome service and beautiful flowers. A+++++
Date: Jan 20, 2015
Name:

State/Province:TN

Ordered from overseas. On time and wonderful arrangement. Couldn't be happier. Thanks!
Date: Jan 15, 2015
Name:

State/Province:TN

The flowers were fresh and beautifully arranged.
Date: Jan 13, 2015
Name:

State/Province:IL

Recipient was very pleased with the floral arrangement. timely delivery, efficient service - have used florist before and will do so again.
Date: Nov 26, 2014
Name:

State/Province:TN

The flowers were absolutely gorgeous. Thank you so much for your prompt service and delivery.
Date: Nov 11, 2014
Name:

State/Province:TN

The whole experience was pleasant. I was able to find what I wanted, select the size, and make arrangements for delivery without undue fuss.
Date: Sep 11, 2014
Name:

State/Province:TN

As always the flower arrangement delivered to my wife's office was absolutely beautiful. The arrangement was incredible and the design was one of Randy's best works! Thanks again for making her birthday so special! Terry
Date: Aug 15, 2014
Name:

State/Province:NM

I have used Bates several years now and they have never disappointed. Deliveries are on time. They are a Design Studio and will custom build your ideas or work together with you to get the design you want. It is so easy to call them because you know it is going to be beautiful. My mother-in-law who is 96 loves their designs. My niece who is much younger also likes the arrangements she gets. They have something for everyone. Thank you
Date: Jul 14, 2014
Name:

State/Province:TN

Once again, Bates Florist has brightened someone's day with the delivery of a beautiful floral arrangement! Thank you for ensuring the very best is sent and that every detail is taken care of!
Date: Jul 09, 2014
Name:

State/Province:TN

Great on time service one happy wife!
Date: Jun 26, 2014
Name:

State/Province:GA

First time placing an order with you ands I was satisfied. I will definitely order from you again
Date: Mar 25, 2014
Name:

State/Province:TN

Flowered were delivered on time. As always great job. Thanks again!!
Date: Mar 25, 2014
Name:

State/Province:TN

Flowers were delivered on time. As always great job. Thanks so much!!
Date: Dec 27, 2013
Name:

State/Province:TN

We have used Bates for several years and they always do a great job! I would highly recommend them.
Date: Jun 06, 2013
Name:

State/Province:TN

Bought some flowers for my girlfriend on her birthday and she loved them.
Date: May 31, 2013
Name:

State/Province:TN

Delivered on time and she said it was beautiful... Thanks :)
Date: May 14, 2013
Name:

State/Province:TN

The arrangement was beautiful. They called to ensure I got the delivery. I appreciate the quality of their service and flowers.
Date: Apr 18, 2013
Name:

State/Province:GA

I have had an account with Bates for many years and always use them when flowers are needed. Recently we ordered an Easter Lily for a funeral and it was outstanding! It was large and beautiful and the funeral home had it in front of the fireplace (wasn't cold weather) to show it off! While I sat there near by at visitation I could hear remarks about how beautiful it was!! Just wanted to let someone know and say thank you so much.
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BATES-RAINTREE FLORIST
7235 E Brainerd Rd
Chattanooga, TN. 37421
Local: (423) 892-6112

All prices shown in US dollars

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